How Can We Help You?
Find answers to common questions and get support for all your healthcare booking needs.
Booking & Appointments
Learn how to book, reschedule, or cancel appointments
Payments & Fees
Information about consultation fees and payment methods
Account & Profile
Manage your account settings and personal information
Privacy & Security
How we protect your personal and medical information
Doctors & Specialists
Information about our verified doctors and their credentials
Policies & Terms
Our terms of service and important policies
Frequently Asked Questions
How do I book a doctor appointment?
Simply browse our doctors page, select your preferred doctor, choose an available time slot, fill in your details, and confirm your booking. You'll receive instant confirmation via email.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment from your dashboard up to 2 hours before the scheduled time. Go to My Bookings, find the appointment, and click Update or Delete.
How do I know if a doctor is available?
Each doctor's profile shows their available time slots. You can select from the listed availability. If a slot is not shown, it means it's already booked.
Are the doctors on docAppoint verified?
Absolutely! All doctors on our platform are verified with valid medical licenses and credentials. We conduct thorough background checks before listing any doctor.
How much does it cost to use docAppoint?
docAppoint is completely free for patients. You only pay the doctor's consultation fee, which is clearly displayed on each doctor's profile. There are no hidden charges.
Is my medical information kept private?
Yes, we take data privacy very seriously. All your information is encrypted and stored securely. We never share your medical data without your explicit consent.
Live Chat
Chat with our support team